BlueTally seamlessly integrates with Iru by adding all your devices to BlueTally as assets and even checking them out automatically to their assigned users.
*Please note that as of April 2026, the software previously known as Kandji has been rebranded to Iru
Setup
To set up the Iru integration, please refer to our comprehensive setup guide here. It includes screenshots and detailed instructions to help you effortlessly configure the integration in a few minutes.
Configuration
After completing the integration setup, you'll need to select how you want to configure the integration in BlueTally. Simply click the Profile icon in the top-right corner, then click the Integrations link. Navigate to the Device Management section and select the Iru section.
Before enabling the integration, you'll need to click on the Test Connection button to ensure a successful setup. This test verifies both the credentials and permissions, ensuring they align with the setup guide and are configured correctly for the integration to function properly.
Here is the complete list of all the configuration options:
Map Asset ID Field to: You can map the Asset ID field in BlueTally to the device's Serial Number, Device Name, or Asset Tag from Iru. We recommend that you map it to the Serial Number, as the Asset ID field in BlueTally is unique across your entire account and can't contain duplicates.
Map Asset Name Field to: You can map the Asset Name field in BlueTally to the device's Serial Number, Device Name, or Asset Tag from Iru. The Asset Name field in BlueTally is not unique and can contain duplicates.
Automatically Checkout Assets to Employees: This will automatically check the asset out in BlueTally to whoever the device is assigned to in Iru (based on the device user's email address). This will override any manual employee checkout in BlueTally made for the asset.
Merge Duplicate/Existing Assets with Data from Iru: If you've already manually added assets to BlueTally with the same Asset ID as ones from Iru, you can enable this option to merge the two entries. That means that you'll still keep the history and details of the existing asset while having it synced with Iru. Please note that this is merging based on the Asset ID field; for example, if you've manually added an asset to BlueTally with the Asset ID 'ZYZ121V', you need to make sure you've mapped the Asset ID field in Iru to a field that has that same Asset ID, like the device Serial Number.
When a device changes user in Iru, automatically change it in BlueTally as well: This will automatically check in the asset in BlueTally from whoever it's assigned to, and then check it out to the new user it's been assigned to in Iru (based on the device user's email address).
When a device has its user removed in Iru, automatically check in the asset in BlueTally as well: This will automatically check in the asset in BlueTally when it's unassigned in Iru (based on the device user's email address).
Iru Automated Device Enrollment Configuration (ADE): This will let you map a specific Iru Automated Device Enrollment Configuration to a location and a status in BlueTally. That way, all devices added to BlueTally from Iru with the specified ADE ID will automatically have their location and status set to what you configure here.
The Iru integration will create Product entries for all your unique models, and then corresponding Asset entries for each one. For example, let's say you have 100 MacBook Pro 16" M4 laptops. The integration will then create:
1x Category with the name Iru*
1x Manufacturer with the name Apple
1x Product with the name MacBook Pro 16" M4
100x Assets using the Product MacBook Pro 16" M4 with the relevant asset details for that device based on your configuration.
*BlueTally allows you to set up custom Category Mapping, or you can follow the default mapping options. See the sections below to use whatever works best for you.
Custom Category Mapping
You can set rules and other options to decide exactly which category each device type belongs to during the initial import and for every sync that comes after using our Category Mapping feature. Simply find the Category Mapping row in the Iru section of your BlueTally settings, and click Manage Category Mapping.
You can use the following mapping options:
Set a default category: pick the category new products should land in by default. If you don't set one, the integration keeps the existing behavior and falls back to a category named "Iru".
Name-based mapping rules: Build rules that match on the product name - contains, equals, starts with, or ends with - and route matches to the category of your choice (e.g. product name contains "iPhone" → Mobile Phones). Rules take priority over the default, and you can reorder them to control which one wins.
Apply to existing products: If you've already imported some or all of your devices, one click re-categorizes all existing products from Iru to match your current default and rules, lining up your existing inventory with future syncs.
Default Category Mapping
If you choose not to set up any Category Mapping settings, all the devices you import from Iru will automatically have the Category "Iru". However, you can change the categories of these products to any category of your choice.
Any new devices of the same product enrolled in Iru will be added to BlueTally using the existing product entry (and thus the category of your choice). Any new devices using products that don't exist will, by default, be created with the category Iru if no Category mapping rules have been set.
Updating your integration
Once the integration is enabled, you can update the connection without disabling it and adjust all configuration settings, except for changing the Asset ID (see the FAQ below for details).
When testing a new connection, the new one will be temporarily applied. If the connection succeeds, the new configuration will automatically overwrite the existing one. If it fails, your current settings will remain unchanged.
If there’s an issue with your connection (e.g., expired credentials), an error message will appear here. Administrators will also receive an email notification and see an alert within the app. To resolve the issue, click Update Connection, enter your new credentials, and click Test Connection.
Finding the Iru details
Once an asset has been added from Iru, you'll see a dedicated Iru details section on the Show Asset page, where you'll find the most important details about the device from Iru displayed.
Here's a full list of all the details we currently display from Iru (synced every 10 minutes):
MDM Enabled
Last Seen
Lost Mode
Removed from Iru
Agent Installed
Agent Version
Platform
Blueprint
OS Version
First Enrolled
Last Enrolled
Unclaiming Devices
There may come a time when you no longer use Iru in favor of a different MDM. If so, you'll want Iru to unclaim these devices so your new MDM integration can claim them and ensure the device data stays up-to-date. Follow the steps below to unclaim your devices:
Visit the Iru section in your BlueTally account integrations page (accessed by clicking Integrations in the dropdown menu found under the profile icon in the upper-right corner of your BlueTally account)
Disable your Iru integration by clicking the Disable button found near the top of the page.
A new section will appear at the top of the page with a button that reads "Unlink Assets". Click the button.
Ensure that the Merge option is enabled on your new MDM integration
Your new MDM integration will claim any of the devices previously associated with Iru that are present in the new MDM.
This process will allow you to seamlessly connect your devices from one MDM to another, without deleting them outright.
Frequently Asked Questions
How often does the sync run?
The sync runs every 10 minutes. If you have a lot of devices in your Iru tenant, it can take a bit longer than 10 minutes to complete each sync. Please note that the first sync can take up to 40 minutes to complete.
Is the sync two-way, or can any changes be made in my Iru tenant from BlueTally?
No, all our integrations are strictly one-way only (from Iru to BlueTally), so you're never risking any changes being made in your Iru tenant by our systems.
Can I change the category of the products after the first sync?
Yes! You can even pre-determine what you want the category to be for each product before your first sync if you use the Custom Category Mapping feature. This will allow you to set rules and default categories for certain device types so that you never need to manually update the category yourself.
That being said, if you choose to rely on the default category mapping, you will still be able to change the category after the first sync. For example, if you change the category of the product MacBook Pro 16" M4 from the default category (Iru) to your own category (Laptops), any new assets of the product MacBook Pro 16" M4 synced via the integration will be added to the Laptop category. Only brand new products will be added under the Iru category.
Can I change the Asset ID mapping after the first sync?
Since the Asset ID is the unique identifier for an asset across your BlueTally account, this can't be changed after the first sync to prevent duplicates. The only way to do this would be to disable the Iru integration, delete all the assets that have been synced from Iru, and then re-enable the Iru integration with your new Asset ID mapping selection. This will then re-add your devices from Iru in BlueTally with the new Asset ID selection.
What happens if a device is wiped in Iru?
If you wipe a device in Iru, BlueTally will not create a duplicate asset as it will understand that it's the same device (based on the Serial Number). If you didn't unassign the device from its user in Iru before wiping it, it will still be checked out to its last user in BlueTally until it's re-enrolled and assigned to a new user, at which point it will automatically check it out to the new user in BlueTally.
What happens if a device is removed from Iru?
If you delete a device from Iru, it will still be present in BlueTally. If you didn't first unassign the device from its user in Iru, it will also still be assigned to its last user. We recommend that you manually archive any deleted devices from Iru in BlueTally; that way, it will be out of sight on a daily basis, but you'll still retain all the history of the asset.
What if I mapped the Asset ID to a field that isn't unique in Iru?
If you've mapped the Asset ID field in BlueTally to a field in Iru that doesn't have unique values, only the first duplicated device will be added to BlueTally. For example, if you've mapped the Asset ID field in BlueTally to the Device Name in Iru, and you have 3 devices with the same Device Name, only the first one will be added to BlueTally, since the Asset ID field in BlueTally has to be unique across your account. That's why we recommend that you map the Asset ID field in BlueTally to the Serial Number field in Iru.
What if I've manually checked an asset out to a location in BlueTally?
If you've manually checked an asset out to a location, the integration won't be able to check it back in again and check it out to its assigned user in Iru. The automatic check-in and check-out sync will only work when the asset is checked out to an Employee entry.
What happens if I change the Asset Name in BlueTally?
If you've configured your integration to map the Asset Name in BlueTally to a field from Iru, any changes made to the Asset Name in BlueTally will automatically be overridden in the next sync by the data from Iru. If you did not map the Asset Name in BlueTally to any field in Iru, you can set the Asset Name in BlueTally without it being overridden.
Can I export the Iru Details to Excel?
Yes, however, the Iru details are only part of the Asset Report (under Reports -> Iru Report in the top navigation bar), not the Excel Download button on the asset table.
What if I disable the Merge Duplicate/Existing Assets with Data from Iru option?
If an asset with the same Asset ID already exists in your account that's also in Iru, Iru will not merge and sync with that asset if this option is disabled.
I've enabled the Automatic Checkout feature, and I've ensured that the device is assigned to someone in Iru, but it's not checking out in BlueTally. How do I get it to automatically check out?
To automatically check out assets to employees, they must already be added as an Employee in BlueTally. Make sure all relevant employees are added to BlueTally under the Employees page for the automatic checkout to work.
Why isn't BlueTally populating Location and Department data for my Assets?
Our Iru integration doesn't pull Location and Department data directly for any devices. Location and Department data will only populate for an Asset in BlueTally if it is assigned to an Employee, in which case, it will sync the Employee's Location and/or Department data.
When a device is checked out to someone in Iru, will the device's Location and/or Department auto-update to match the Employee's Location and/or Department data?
Yes, but you have to enable these options in the Company Details section of your BlueTally account settings. Simply go to Settings -> Company Details, and look for the fields "Auto-Update Asset Location to Employee's Location when Checked Out" and "Auto-Update Asset Department to Employee's Department when Checked Out". Select "Yes" for whichever fields you wish to be updated with each new checkout.
A device is not assigned to anyone in Iru. What happens if I check it out to someone in BlueTally?
If you have the "When a device has its user removed in Iru, automatically check in the asset in BlueTally as well" option enabled in your BlueTally account settings, the asset is going to be automatically checked back in again in BlueTally in the next sync if you've manually checked it out to someone in BlueTally while it's not assigned to anyone in Iru. To prevent this from happening, you'll need to disable this option in your BlueTally account settings.
Can I connect multiple Iru tenants to my BlueTally account?
That isn't possible, unfortunately. Each BlueTally account can only have one Iru tenant connected to it via the integration; however, if you are using multi-tenancy, you can create a sub-tenant and connect it to a different tenant!
How many devices can I sync from Iru to BlueTally?
Due to bandwidth and server limitations, we recommend syncing no more than 5,000 devices from Iru to BlueTally. We have observed over time that adding more than this creates issues with not all devices syncing properly.